At ToLike Fashion, we are committed to delivering your orders safely, quickly, and efficiently.
This Shipping Policy outlines our shipping process, delivery timelines, charges, and important information related to order dispatch and delivery.
By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.
All orders are processed after successful payment confirmation.
Order processing typically takes 1–3 business days (excluding Sundays and public holidays).
Please note:
Orders placed on weekends or holidays will be processed on the next working day.
During sales, festivals, or high-demand periods, processing time may be slightly extended.
We aim to deliver your order within the estimated timeframe mentioned below:
Ready-to-Ship Products: 3–7 Business Days
Made-to-Order / Customized Products: 7–15 Business Days
Estimated Delivery Time: 7–20 Business Days (depending on destination and customs)
Delivery timelines may vary based on location, courier service, and unforeseen circumstances.
Shipping charges (if applicable) are calculated at checkout based on:
Delivery location
Order value
Product type
We may offer free shipping on selected products, promotional offers, or minimum order value campaigns.
Once your order is shipped, you will receive a tracking ID via:
SMS
WhatsApp (if provided)
Customers can track their orders anytime through the “Track Order” page on our website.
We work with reliable and trusted courier partners to ensure safe and timely delivery of your orders.
However, delivery delays caused by courier companies, weather conditions, strikes, or other external factors are beyond our control.
ToLike Fashion is not liable for delays once the order has been handed over to the courier partner.
Customers are responsible for providing accurate shipping details at the time of checkout.
If an incorrect or incomplete address is provided:
Delivery may be delayed or failed
Re-shipping charges may apply
Refunds may be adjusted against shipping and handling costs
Please double-check your address and contact number before placing the order.
If a delivery attempt fails due to:
Customer unavailability
Incorrect address
Refusal to accept the order
The order may be returned to us (RTO – Return to Origin).
In such cases:
Re-shipping charges will be applicable for re-dispatch
Refund (if applicable) will be processed after deducting shipping and handling charges
Cash on Delivery may be available for selected locations and products.
To confirm genuine orders:
Our team may contact customers for order verification
Unverified COD orders may be cancelled
Repeated fake or refused COD orders may lead to COD service restriction for the customer.
If you receive a damaged or tampered package:
Do not accept the delivery if visibly damaged
Record an unboxing video (mandatory for claims)
Contact our support team within 48 hours with proof
Claims without proper evidence may not be eligible for replacement or refund.
Delivery may be delayed due to unforeseen events such as:
Natural disasters
Government restrictions
Logistics disruptions
Festivals or peak seasons
In such cases, we request your patience and understanding.
In rare cases, your order may be shipped in multiple packages depending on product availability or warehouse logistics.
You will receive separate tracking details for each shipment.
ToLike Fashion reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately once posted on this page.
For any shipping-related queries, order tracking, or delivery concerns, please contact our support team via:
Email Support
Contact Us Page
WhatsApp Support
We are dedicated to providing a fast, secure, and reliable delivery experience to every customer at ToLike Fashion.
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